Informativa sulla privacy

Last updated: January 2, 2026

Store name: LUXARA
Email: luxarastore14@gmail.com
Business hours: Monday–Friday, 8 AM–10 PM (CET)

LUXARA (“we”, “us”, “our”) operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our store.

1. INFORMATION WE COLLECT

When you visit or use our website, we may collect the following types of information:

Personal Information

When you place an order or attempt to make a purchase, we collect information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

We do not sell, rent, or trade your personal data.

3. SHARING YOUR INFORMATION

We may share your information only with trusted third parties necessary to operate our store, including:

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)

  • Shipping and logistics providers

  • Analytics services (e.g., Google Analytics)

These third parties are required to protect your information and use it only for the services they provide.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Enable essential website functionality

  • Improve your browsing experience

  • Analyze traffic and performance

You can control or disable cookies through your browser settings. However, disabling cookies may affect some features of the website.

5. GOOGLE & THIRD-PARTY ADVERTISING

We may use Google services (such as Google Analytics or Google Ads) that collect data to help us understand customer behavior and improve marketing.
Google may use cookies to show ads based on your previous visits.

You can opt out of personalized advertising through Google’s Ad Settings.

6. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal, accounting, or regulatory requirements

  • Resolve disputes

7. YOUR RIGHTS (GDPR & EU CUSTOMERS)

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to processing of your data

  • Request data portability

To exercise these rights, contact us at luxarastore14@gmail.com.

8. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

9. MINORS

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred and processed outside your country of residence, including through Shopify and its service providers, in accordance with applicable data protection laws.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: luxarastore14@gmail.com